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Problems? If you are experiencing a subscription issue, are unable to access the site or are being denied access to an area you believe you've paid for, your inquiry will automatically be converted into a numbered support ticket. Our staff will respond within 24 hours. Our new customer support is powered by Zendesk.

Questions? If you have an inquiry, please review our Frequently Asked Questions and System Updates sections before contacting us. You might find your answer there.

Comments? We always welcome your notes and suggestions, and with your help we've been striving to make National Statistical better since 1997. Please note that specific feature requests are far more likely to happen if you convince others to request them too.


You can also contact our customer support desk directly, via email.


Please refer inquiries regarding payment issues (credit card authorizations, payment declined, etc.) to our payment services vendor.

(510) 824-8112

We offer very limited phone support. While we'd love to chat about the site and obscure stats with you, time simply doesn't allow. If you contact us by telephone, please leave a detailed message and include as many login details as possible. So that we can help you effectively, please include alternate forms of contact in your message, like an email address or Twitter account.

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